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Technical and after-sale service measures after-sale service

  • Free replacement of accessories

    Provide all timely and necessary services and supply of accessories. The warranty period is one and a half years. In case of equipment failure during the warranty period, it shall be maintained free of charge. If the vulnerable parts fail to reach the specified service life, they shall be replaced free of charge (except for human reasons).

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  • Multi mode troubleshooting

    Respond within 1 hour after receiving the equipment fault letter. If the demander needs, eliminate the fault through various online and offline methods such as telephone, email and video; Our company can arrange overseas technicians for on-site service and on-site guidance.

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  • Supply of high quality spare parts

    After the expiration of the warranty period, continue to provide users with high-quality and high-priced spare parts.

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  • Regular maintenance services

    Provide routine inspection and maintenance services on a regular basis.

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technical service

During the installation and commissioning of the equipment in the user's factory, the Seller shall send technicians free of charge to train various technical operators of the buyer for 2-3 days until the operators can work alone.

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Basic working principle and operation steps of the equipment Use and operation of equipment Functional training of control system Unctional training of control system Safety precautions and other contents to make it reach the level of independent operation, maintenance and repair

Free Spare part

No.Spare partsMaterialsQty.Service life
1BladesHigh chromium wear resistant alloy6set(48pcs)800h
2Shot wheelHigh chromium wear resistant alloy6 pcs1200h
3Control cageHigh chromium wear resistant alloy6 pcs1200h
4Top plateHigh chromium wear resistant alloy6 pcs1800h
5Side plateHigh chromium wear resistant alloy12 pcs1800h
6End plateHigh chromium wear resistant alloy12 pcs2500h
7Impeller40Cr6 pcs4000h

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